Humanware is everything which helps human beings to handle (use and lookafter) a product, e.g. controls and indicators, program ergonomy, locationof assembly divisions in parts to be put together, signs and other markings,instructions, training and technical consultation. Against the background of how humans behave when handling a product, thisbook offers advice and explains principles for suitable design of humanware:how to analyse needs, design different types of humanware, and test that itworks. A wide range of specific examples are described. Exercises after eachchapter give readers the possibility of trying to solve humanware problemsthemselves. Suggested solutions are provided at the end of the book. The book is intended for practising developers, designers and technicalcommunicators, and for students of these professions.
